Shipping Policy — The Lux Hub

United Kingdom

• 
  Royal Mail 24hr (1–3 Days) — £5.00
  
• 
  Royal Mail 24hr — FREE on orders over £100
  
• 
  Next-Day Upgrade (Order Before 3PM) — £10.00
  

All orders are dispatched within 1–2 business days, and we aim to ship same-day whenever possible for orders placed before 2PM (UK time).

Europe

• 
  Standard EU (3–11 Days) — £12
  
• 
  Express International (3–7 Days) — £20
  

Dispatch & Delivery

Orders placed before 3PM UK time will typically arrive the next day if you select the Next-Day service.

Orders placed after 3PM, or on weekends/bank holidays, will be processed the following business day.

All parcels are shipped using Royal Mail 24hr services.

Tracking information will be sent via email once your order has been dispatched. If you do not see it, please check your junk or spam folder before contacting us.

Customer Responsibility

Please ensure your delivery details are entered correctly. The Lux Hub cannot be held responsible for:

• 
  Parcels delayed or lost due to an incorrect address
  
• 
  Missed deliveries that were not collected in time
  

Customs & Import Fees

For international orders, any customs charges, duties, or import taxes are the responsibility of the buyer.

We recommend checking your country’s import regulations prior to ordering.